Operational Planning
The IDN Solutions operations team guarantees installations of projects encompassing various technologies and dynamic environments to operate at peak performance. We take pride in actively monitoring all display hardware and software components for each dynamic environment. Our operational support team help owners maximize their return on investment by enhancing revenues and decreasing costs, including eliminating the need for additional staff to support their systems.
OPERATIONAL SERVICES:
System Monitoring and Quality Control
The IDN Solutions operational services team ensures regularly scheduled site evaluations as well as daily 24/7 remote monitoring. By actively monitoring any potential maintenance issues, we’re able to stay ahead of the curve to provide excellent service to our clients.
CONTENT REQUIREMENTS:
Content Management and Scheduling
When requested, the operational services team provides proof-of-play reports for owners and advertisers, and also documents upcoming schedules, maintenance reports, and service information.
In addition to these core services, the team provides support for special events, assists in developing rollout plans for new media and campaigns, and continually explores new technology opportunities.
REPORTING:
Documentation
The post-launch process is just as important as the pre-launch stage, as well as the installation itself. The most successful dynamic environments area ones where both the client and consultants take time during the planning process to address key operations-related questions, including identifying short- and long-term sources of content, and establish responsibility for system management and maintenance.
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